FAQ's
Q: How do I place a custom order?
You can start by dropping us a message through our e-mail or WhatsApp us directly. We’ll take it from there, with a quick conversation about your style, preferences, and occasion.
Q: Can I customise the color, embroidery, or fit of an existing design?
Absolutely! Most of our pieces can be personalised in terms of color, sleeve length, neckline, fit, or even detailing. Just let us know what you have in mind.
Q: Can you create something entirely from scratch?
Yes — we love bringing fresh ideas to life. Whether it’s a moodboard or a vision in your head, we’ll work with you to design an outfit that’s one-of-a-kind.
Q: What is the timeline for customised pieces?
Custom orders typically take 3–5 weeks, depending on the level of detailing. However, we do offer express services for urgent orders — just let us know!
Q: Is there an additional cost for customisation?
Minor changes are usually complimentary. For fully custom outfits or major modifications, pricing will be shared upfront after understanding your requirements.
Q: Do you offer virtual consultations?
Yes, we do! We’re happy to schedule a video call so you can discuss your ideas with us, no matter where you are.